Onboarding by email
- Clients email photos of their licence and passport
- Someone eyeballs the ID and hopes it’s real
- Screening happens in another app, if at all
- Evidence lives in inboxes and shared drives
- Nobody remembers to recheck high-risk clients
AML/CTF Tranche 2 · in force since 1 July 2026
Tranche 2 is live.
Is your onboarding ready?
If your business provides regulated services, you now have to know exactly who your clients are, and prove it. OnboardMe builds ID checks, AML screening and due diligence into the onboarding your clients already complete. No extra app. No chasing photos of driver’s licences.
- ID checks with face match and liveness, done on the client’s phone
- Sanctions and PEP screening with every check
- Structured CDD with certificates and a full audit trail
What Tranche 2 asks of you
Most of it happens at onboarding.
The obligations apply to the services you provide, like helping clients buy or sell a business, setting up companies and trusts, or handling client money. Here’s what that means, and what OnboardMe takes off your plate.
- Built into OnboardMe
Identify and verify your clients
Confirm who your client is, and who owns or controls them, before you provide the service.
Document and biometric ID checks, plus CDD requests for beneficial owners.
- Built into OnboardMe
Understand the purpose and source of funds
Know what the engagement is for and where the money comes from, scaled to the client’s risk.
CDD information requests go straight into the client’s CDD case.
- Built into OnboardMe
Screen for sanctions and PEPs
Check clients against sanctions lists and for politically exposed persons.
Standard or Extensive AML screening, run with the ID check.
- Built into OnboardMe
Keep due diligence current
Customer due diligence isn’t one-off. Higher-risk clients need checking again.
Monthly monitoring and risk-based renewals rerun due checks.
- OnboardMe helps
Keep records you can show
Hold your due diligence records for seven years, ready for a review.
Certificates, audit trails and compliance PDF reports for every check.
- OnboardMe helps
Run an AML/CTF program
A risk assessment for your business, a compliance officer and trained staff.
Your AML officer and default risk ratings are set once in OnboardMe.
- Your job
Enrol and report to AUSTRAC
Enrol within 28 days of first providing a regulated service, and report suspicious matters.
This one stays with you. AUSTRAC has a starter kit for small businesses.
The inbox isn’t a compliance system
Photos of passports in your email won’t cut it.
Onboarding with OnboardMe
- Clients verify on their phone in the same journey
- Face match and liveness confirm it’s really them
- Sanctions and PEP screening runs with the check
- Every result lands on the client’s CDD case
- Monthly monitoring reruns checks when they’re due
How it works
Compliance, built into the journey.
Clients don’t get a separate request from a separate app. The check sits inside the proposal, onboarding or form they’re already completing.
Send
Add it to what you already send
Attach CDD to a proposal or onboarding, or send an ID check on its own for existing clients.
Verify
Clients verify in minutes
They scan their ID and take a selfie. Face match and liveness confirm it’s really them.
Screen
Screening runs with the check
Standard screening for everyday clients, Extensive with PEP level 4 and adverse media for higher risk.
Record
Evidence, filed for you
Results land on the CDD case with a certificate and audit trail, and monitoring keeps them current.
“I also appreciate their work in the AML/CTF space which has saved us having to add another app to our almost full tech stack.”
“They are continually adding new features and help take care of our AML/KYC as well.”
No extra compliance subscription
Plans fromA$59/ month
- Standard AML screening1 request per check
- Extensive AML screening2 requests per check
- Identity verificationA$8 per check
Every feature included. Unlimited users and clients. Prices exclude GST.
This page is general information, not legal advice. Whether your services are regulated, and what your AML/CTF program needs, depends on your business. Check the official guidance from AUSTRAC or get professional advice.
Getting started is free and easy.
We know that your time is valuable, that’s why we offer a 30-day free trial with no credit card required. Our free trial includes all system features, giving you the full OnboardMe experience.
- 30-day free trial
- No credit card required
- Every feature included
Stay updated
Get the latest updates on new features, integrations, and tips for onboarding clients.
Have a question?
Book an OnboardMe demo with a real human. Yes, an actual one. No sales scripts, robots or pre-recordings, just answers.
Book a demo